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NEC MyCalls Basic

NEC MyCalls Basic


Increases productivity

Product Description

Good reasons to choose SV8100 MyCalls

  • Increases productivity
  • Reduces costs
  • Rapid return on investment
  • Wins more business
  • Improves customer perception
  • Improves staff efficiency
  • Helps manage & measure sales & marketing activity
  • Aids staff training
  • Call recording helps solve disputes
  • Real-time information enables supervisors to react quickly to changes in call traffic
  • Reduces cost of sales and increases competitiveness
  • Reduces abandoned calls
  • Competitively priced

Enhanced Call Handling

Improves call handling efficiency and customer service by presenting valuable caller details from company databases including Outlook, directly to the users desktop before they answer the call. Speed dialing, extension BLF (busy lamp field) and full control of each call is available from the PC.

How much do missed calls cost a business?

Most businesses don’t even know - you can’t manage what you can’t measure. MyCalls helps follow up missed calls immediately; provides real time information about call handling throughout the day, indicating when additional staff may be required at critical times, which could help prevent losing customers to competitors.

Which businesses would benefit from MyCalls?

Any business that uses telephony with their customers regardless of their size - it’s not just for call centres. Call recording is also ideal for doctors surgeries and financial companies who may need to access previous calls, solve disputes, etc.

Download the PDF for more information:

Download MyCalls Basic Brochure